Frequently asked questions
What is spay/neuter surgery?
Spay/neuter refers to the surgical procedure to render a dog or cat unable to produce litters of puppies or kittens. Female animals are "spayed," and male animals are "neutered."
At what age can my pet get spayed/neutered?
What are the benefits of getting my pet spayed/neutered?
Reduces animal homelessness, shelter intake, and euthanasia rates
Stops reproduction and heat cycles
Decreases risk of certain types of cancer
May prevent certain behavioral problems: roaming, fighting, "marking" territory, and aggression
Decreases risk of reproductive infections
How should I care for my pet after they are spayed/neutered?
After your pet is spayed/neutered, it is important that they are well cared for to prevent complications. To learn more about what to expect after your pet's surgery, please click here (English) or here (Spanish) to read our post-operative instructions.
How should I care for a community cat after they are spayed/neutered?
Community cats also need to be well cared for after surgery to prevent complications. To learn more about how to care for a community cat after surgery, please click here (English) or here (Spanish) to read our community cat post-operative instructions.
Frequently asked questions
Frequently Asked Questions
HOW LONG CAN BIOCAIR BE STORED?
WHY SHOULD I USE BIOCAIR TO DISINFECT THE AIR AND SURFACES?
The other unique feature: BioCair disinfects the air, disinfect your hands and any surface of item you come in contact with.
WHERE SHOULD I STORE THE UNOPENED BIOCAIR?
Storing out of direct light at normal room temperature is ideal.
WHAT IS THE DIFFERENCE IN THE BIOACTIVE AND THE DISINFECTANT POCKET SPRAYS?
The Disinfectant Pocket Spray, on the other hand, contains the BC-65 solution specially formulated to kill 99.999% of surface bacteria within 60 seconds. Reducing the threat of common cold, E.coli and many more germs, fungus and spores.
HOW MANY TIMES CAN I MIST A ROOM WITH THE 1 LITER OF BIOCAIR AIR PURIFYING SOLUTION?
Based on 1-hour of misting per day, you are able to mist the room about 15 times, meaning about 15 days of misting if using level 2 on the Ultimate machine. 7 days if using the level 3 setting for 1-hour.
WHERE SHOULD THE DRY-MIST MACHINE BE PLACE IN A ROOM?
The ideal location is where the dry-mist machine is unblocked, this will allow the mist to reach all parts of the room. Our suggestions: at or above table height and centrally located in a room. If there is circulation in the room, the machine does not necessarily need to be centrally located.
HOW MANY HOURS SHOULD I MIST EACH DAY?
IS THE BIOCAIR DRY-MIST MACHINE A HUMIDIFIER?
No, the machine does not add significant humidity to a room. The mist that comes from our machine is a BC-65 Dry-Mist for disinfecting a room by killing airborne pathogens.
CAN I USE ESSENTIAL OIL WITH THE DRY-MIST MACHINES?
No. The BioCair BC-65 Dry Mist machine is not designed to be used with oils or fragrances. Adding oils or using the machine with anything other than the BioCair Air Purifying Solution is not suggested.
CAN I USE THE AIR PURIFYING SOLUTION WITH MY HUMIDIFIER?
Using the Air Purifying Solution with a normal humidifier will not be as effective as using a BioCair Dry-Mist machine as the humidifier might not produce the small, light mist needed to fill a room- a heavy, wet mist will not travel throughout the room.
WHEN SHOULD I USE THE POCKET SPRAY?
The Pocket Spray has many applications: directly onto hands, directly onto a pacifier that has fallen on the ground, even on utensils before eating. Use the pocket spray on any surface that needs disinfecting, simply hold bottle in upright position, spray on surfaces 4 to 6 inches away and wait 60-seconds.
HOW DO I USE MY BIOCAIR POCKET SPRAY?
SHOULD I RINSE MY HANDS AFTER USING THE POCKET SPRAY?
HOW DO I USE THE AIR PURIFYING SOLUTION?
WHAT IS THE DIFFERENCE BETWEEN THE BIOCAIR ULTIMATE II DRY-MIST DISINFECTING MACHINE VS THE BIOCAIR PRO II DRY-MIST DISINFECTING MACHINES?
Whereas, the Pro II Dry-Mist Disinfecting Machine is idea for smaller rooms up to 30sqm.
WHAT IS THE DIFFERENCE BETWEEN PURIFIER AND BIOCAIR DISINFECTING MACHINE? / IS BIOCAIR A PURIFIER?
No, BioCair is not an air purifier. An air purifier is good at reducing particles in the air, but not necessarily germs. The air purifier generally “pulls” the particles such as dusts, pollen and smoke to the filter, along with germs and bacteria that are attaching around the particles. Using BioCair Disinfecting Machine with BC-65 Air Purifying Solution, dry-mist generated from the machine will fill a room and eliminate the bacteria and germs right in the air, keeping the air safe from harmful bacteria and germs, protecting you and your loved ones from getting sick.
For more information on the differences between BioCair and air purifier:
HOW DO I PLACE AN ORDER?
Select the products that you wish to purchase, select the shopping cart icon. Fill in necessary details for payment and shipping, then check out.
WHAT ARE THE DELIVERY CHARGES?
For orders which are under $50, a delivery charge of $3 will apply. Free shipping applies to all orders above $50.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
It takes at least 1 working day to process your order. We appreciate your patience.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
After payment confirmation, it will take 3-5 working days for you to receive your items.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION. WHAT SHOULD I DO?
Please call BioCair Customer Care Team at 6909 3285 or email firstname.lastname@example.org
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Paypal, Visa, Master, All major debit and credit cards.
WHAT DO I DO IF I RECEIVE A FAULTY ITEM OR HAVE A PROBLEM WITH AN ITEM ORDERED?
WHAT IS BC-65?
BC-65 solution is naturally formulated and is derived from our body's defense system. It is formulated by utilizing 65 ion-energizing technologies, and is non-toxic, pH-neutral and safe for daily use.
WHAT IS THE DIFFERENCE BETWEEN BIOCAIR PRODUCTS AND ALCOHOL?
WHAT DOES 99.999% KILL RATE MEAN?
The kill rate represents a mathematical calculation for the reduction of a pathogen, the higher the percent (%) kill rate, the greater the reduction in pathogens; each ‘9’ added to the kill rate is a 90% reduction. You can refer to the image below for more details.
ARE BIOCAIR PRODUCTS SAFE FOR PETS?
The BC-65 solution is safe for humans and pets, and only deadly for harmful micro-organisms. BC-65 is non-toxic and is readily found in our bodies and used by our bodies in the fight against invading micro-organisms.
WHY SHOULD I USE BIOCAIR?
BioCair provides a revolutionary approach to eliminating bacteria, viruses, spores and fungus from your environment: